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Privacy&Legal

Privacy and Cookie Policy

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website.

The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Store may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers or other updates
  • Contacting you for market research purposes (via email, phone, fax or mail)
  • Customising the website according to your interests
  • Using cookies and data partners to provide personalised marketing
You may opt out of personalised advertising by visiting https://app.retention.com/optout.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual by remembering your preferences.

We use traffic log cookies to identify which pages are being used. This helps us improve our website. We only use this information for statistical analysis purposes, and the data is removed after processing.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you leave our site, we do not have any control over that other website. Such sites are not governed by this privacy statement.

Controlling your personal information

  • When filling in forms, look for the option to opt out of direct marketing.
  • If you have previously agreed to marketing use, you may change your mind anytime by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy, please email us via our Contact Us page.

If you believe any information we are holding is incorrect or incomplete, please contact us and we will promptly correct it.