Shipping & Delivery Policy

This policy explains how we ship our men’s dress shoes directly from China via DHL Express to customers in the EU and the US.

1. Order Processing & Fulfillment

All orders are typically processed within 1–2 business days after payment confirmation. We ship all items directly from our facility in China to ensure quality control and efficient international delivery.

Please note that processing times may be extended during holidays, promotional events, or due to high order volumes. Customers will be notified by email if delays occur.

2. Shipping Methods & Carrier

We exclusively use DHL Express for international shipments. All packages are trackable and include standard shipping insurance for loss or damage during transit.

3. Estimated Delivery Time

• EU countries: approximately 5–8 business days after dispatch
• United States: approximately 6–10 business days after dispatch

Please note that delivery times may vary depending on customs clearance and local courier operations.

4. Shipping Costs

All international shipping costs are included in the product prices displayed on our website. No additional shipping fees will be charged at checkout.

5. Customs, Duties & Taxes

Import duties, taxes, and customs charges may apply depending on the destination country. These fees are not included in the product price and are the responsibility of the recipient. We are not responsible for customs delays or charges incurred.

6. Tracking Information

Once your order has shipped, you will receive a confirmation email containing a DHL tracking number. You can use this number to track your package on the official DHL website.

7. Delivery Issues

We are not responsible for delays caused by customs clearance procedures, weather conditions, or other circumstances beyond our control. If your order is lost or damaged during transit, please contact us immediately at service@aporomarc.com.